Holy crap! It actually happened.
Three and a half years ago, I wrote this about the procedure for a chart audit in an office with an electronic medical record:
Each entry in the medical record within the designated time frame must be printed out (on…say it with me, boys and girls…PAPER) for her to feed through her spiffy little portable scanner, one page at a time, to enter the information into her computer.
Guess what happens next? (You just know what’s coming…)
All those printouts must then be shredded.
Someone tell me again how much more efficient and environmentally friendly the paperless office is going to make us all?
About a year and a half ago, as both of you regular readers know, I switched from paper charts to an electronic system. For the first time since then, one of the insurance companies sent someone to my office for an audit. The nice lady with the nice little computer and portable scanner set up shop, although this time I had to vacate one of my work stations so she could log onto my EMR to print out all the information from the charts she needed: every single visit, letter, x-ray report, hospital record, and correspondence from 2011 on each of twenty patients. Half a ream of paper — that she provided, luckily. Too bad the printer toner was on my nickel.
Then she scanned them, one sheet at a time, through her cute little portable scanner (as opposed to mine, that can scan up to 50 pages at once). Then she had to go through each page to extract the data she was really looking for and enter it into her computer, even though she still needed to scan it all.
And then we had to shred…it…all.
What a waste.